Kingz Kimonos offers FREE SHIPPING to the US and Canada on all orders over $49 and $4.95 Flat Rate Shipping on orders under $49. International shipping cost varies according to the weight and destination of your order.
The chart below shows all the shipping services we offer with their estimated rates and estimated delivery times. Remember that business days do not include weekends and holidays.
SHIPPING RATES & DELIVERY
|USA - Flat Rate or Free Shipping
||2-4 Business Days
||Free or $4.95
|USA - 2-Day Delivery
||1-3 Business Days*
||$12.95 Flat Rate
|USA - Overnight (Next Business Day)
||1 Business Days
||$19.95 and up
||3-8 Business Days
||Free or $4.95
||5-10 Business Days
||Varies by Country
Hawaii and Alaska customers also qualify for Free shipping, orders are shipped by USPS.
Rejected and undelivered packages are returned to KingzKimonos.com. If you'd like us to resend your package, a new shipping fee will apply. If we don't hear from you again, we treat the order as cancelled and refund the money minus the initial shipping cost.
If your not satisfied with your order, you can return the order with a FREE return label for a store credit within 30 days of receipt, however, if the item has been washed or worn, this voids our return policy and is no longer eligible for return/exchange. If you opt for a credit card refund, $5.95 will be deducted for return shipping.
We offer discounted international rates to virtually any Country. Shipping starts at just $5.95 to select destinations.
RETURNS & EXCHANGES
We will be happy to accept returns that are in resalable condition as long as they are returned within 30 days of the shipment date. You may choose to receive either a refund or a store credit. Outgoing shipping charges will not be refunded.
To return your items please send a formal request by email to our Customer Service Department at firstname.lastname@example.org with your name, order number, item that you want to return, and the reason for your return. We will then respond to your email with instructions for shipping the item back to us, including an RMA (return merchandise authorization) number. If you would like an exchange please follow the above return procedure and then simply place a new order for the new size or product once your store credit is issued.
Returned items that are crumpled and not folded correctly, do not have tags, or packaging will be subject to a minimum restocking fee. The item will not be accepted as a return if it is in poor condition, dirty, washed, or worn. Restocking fees will not be charged for items returned in original condition. If you ship your item back to us before obtaining an RMA your return may be delayed. Store credits and refunds will not be issued until the item has been received and deemed resalable.